Pittsburgh & surrounding areas · Labor-only moving
Muse Moving & Logistics
Frequently asked questions

GOOD QUESTIONS.
CLEAR ANSWERS.

Find the details you need before requesting your personalized moving estimate.

The essentials

BEFORE YOU BOOK.

Do you provide the moving truck?

No. Muse is a labor-only moving service. Customers supply their own truck, trailer, or moving container when transportation is required.

What is your starting rate?

Direct booking rates: 2 movers at $130/hour (2-hour minimum), 3 movers at $180/hour (4-hour minimum), or 4 movers at $230/hour (4-hour minimum). Larger crews are offered for qualifying moves.

When does billable time start?

When the crew arrives at the first customer location. Travel between customer stops is included; billing ends when work is finished at the final customer location.

Can I book same-day or last-minute help?

Yes, requests are welcome subject to crew availability and approval.

Do you handle in-home furniture rearranging?

Yes. We can help rearrange furniture within the same home or building.

Do you offer packing or assembly?

Packing, unpacking, organizing, and eligible furniture assembly can be requested and reviewed.

How do I secure my date?

After your request is reviewed and approved, a 25% nonrefundable deposit is required to secure the booking.

Which areas do you serve?

Pittsburgh and surrounding areas, including Allegheny, Beaver, Butler, Washington, Westmoreland, Armstrong, and Lawrence counties.

Do I pay the full minimum if my move finishes early?

Yes. The full reserved minimum is charged even if the job finishes early, because your crew and appointment time were reserved for your move.

How is additional moving time billed?

Additional time is available in full one-hour blocks only, subject to crew availability. Before exceeding the reserved time, we will explain the additional hourly charge and ask whether you want to authorize another hour. A full hour is charged even if only part of it is used. We will not continue into an additional billable hour without your approval.

How do you decide how many movers I need?

Our standard crew is two movers. For larger or longer jobs, Muse may recommend three or four movers based on the estimated workload, access conditions and crew availability.

Can I reschedule my move?

One deposit transfer to a new date is permitted with at least 48 hours’ notice, subject to crew availability. Requests made with less than 48 hours’ notice do not qualify for a deposit transfer.

What happens if I cancel?

The 25% booking deposit is nonrefundable. A new booking after cancellation requires a new deposit.